Our team
Meet Our Trusted Team
We believe great roller shutters deserve great service to match. Our team is here to make the whole process easy, from your first chat with us to the final installation. Every person plays a part in keeping things running smoothly so you get a high-quality product, a hassle-free experience, and a result you will enjoy for years to come.
Owner Operations
Chris Kidd
Chris leads the company with a focus on keeping everything running like clockwork so customers enjoy a smooth, stress-free experience. He works closely with the team to make sure every job meets the highest standards from first contact to final check.
He finds real satisfaction in seeing a home transformed and knowing the shutters will make a difference for years to come. Customers value his approachable manner, quick thinking, and determination to get things right.
When Chris is not overseeing the business, he enjoys sports, spending time with his kids, and working on hands-on projects. His guiding belief is “Plan well, act with confidence” which shapes how he leads the team and supports customers.
Sales
Rachael Nagy
Rachael helps customers find the ideal roller shutter solution for their home. She listens to what matters most, explains options clearly, and ensures you feel confident in your choice.
Her warm and organised approach makes the process easy, from first enquiry to booking installation. She enjoys getting to know customers and making sure they feel looked after every step of the way.
Outside of work, Rachael likes exploring new cafés, relaxing with her family, and watching a good movie. She lives by the saying “How you do anything is how you do everything” which shows in her attention to detail.
Installer
Johnny Castleton
Johnny is one of the friendly faces you will meet on installation day. He takes pride in making sure shutters are fitted perfectly, work smoothly, and look great.
Customers often comment on his neat workmanship, polite manner, and the way he makes installation day feel easy and relaxed.
When he is not on the tools, Johnny enjoys outdoor adventures, live sports, and time with friends and family. His belief that “Success is built on trust” comes through in the way he treats every job as if it were for his own home.
Installer
Riley Murray Keating
Riley is one of the friendly faces you will meet on installation day. He fits your shutters with care, keeps your home tidy, and makes sure everything works exactly as it should before he leaves.
Customers often mention his punctuality, neat workmanship, and clear communication that makes the day simple and stress free.
When he is not on the tools, Riley enjoys fishing, camping, and time outdoors with friends. He works by the rule “Measure twice, cut once” so every job is done right the first time.
Factory
David
David plays a key role in ensuring every roller shutter leaves the factory ready for a perfect fit. He works behind the scenes to prepare, check, and finish components so installers can deliver a flawless result.
His precision and care mean customers can count on shutters that not only look great but also stand the test of time.
Away from work, David enjoys hands-on projects, keeping active, and spending time with family and friends. His approach is simple: “Do it right, and do it once”.
Admin
Zam Emperado
Zam helps keep everything organised so customers always know what is happening next. She arranges quotes, schedules jobs, and makes sure the right information gets to the right place at the right time.
She is known for her friendly communication and for going the extra mile to make the process simple and stress-free.
Outside of work, Zam enjoys cooking, baking, swimming, and spending time with her kids. She says “Every day may not be perfect, but there is something good in every day” which shows in her positive approach.
Marketing
Ralph Emperado
Ralph is the creative force who makes sure customers can see the quality of the company’s work before they even get in touch. He shares installation reels, customer stories, and photos that help people picture the results in their own homes.
His videos and graphics highlight the craftsmanship and care that go into every job, building confidence in the service from day one.
Outside of work, Ralph enjoys basketball, PC games, and caring for his backyard full of ornamental fish. His favourite saying is “When it rains, it pours” and if he was not here creating content, he would be managing marketing for other businesses.